Frequently Asked Questions:

Do you offer anodizing, powder coating, or polishing services?

Powder coating and polishing are done in house on most of our parts for a small charge, depending on the color and the part. Parts can be anodized but I send that out to be done. For this, I charge only what I get charged. Contact me before you order for costs, lead times, etc. on these services.

I don't see a clamp in the sizes I need. How does your custom machining work?

The machinist manufacturing these for me is kind enough to allow me to do short run orders on a handful of parts as needed. Drop me a line, tell me what you are after, and I will see if I can get it done. All of the prints are CAD drawings so making a new drawing and having it made is fairly easy. In most cases, the pricing will be the same as the clamps I stock but check with me just to make sure. Take a look in our custom shop for examples of some of the custom work we have done for our customers.

How are these products shipped?

Unless requested otherwise, everything is shipped USPS Priority Mail. For most places in the country, parts should arrive in 2-3 business days. USPS does Saturday delivery at no extra charge so that gives me one extra day to get the parts to their new home. If you need parts faster, overnight is available. If this is the case, please contact me for a shipping quote before you order.

What about shipping outside of the Continental United States or Canada?

I will ship pretty much anywhere in the world. Transit times are usually longer and it costs a bit more. Drop me a line for a quote on shipping costs and transit times.

How is shipping pricing calculated?

Shipping is based off the total dollar value of the invoice. Please see the charts below.

US Shipping

Invoice Total
Shipping Cost
$0-$100.00
$6.25
$100.01-$200.00
$7.50
$200.01-$350.00
$10.00
$350.01-$500.00
$13.00
$500.00 and above
FREE

Canada Shipping

Invoice Total
Shipping Cost
$0-$300.00
$24.95
$300.01-$500.00
$45.95
$500.01 and above
FREE

Other International Shipping

Invoice Total
Shipping Cost
$0-$250.00
$24.00
$250.01 and up
$60.00

What kind of guarantee do you offer?

Your satisfaction is guranteed. If you are not happy with your purchase, just return it to me unmodified and in sellable condition within 30 days of the original purchase for a refund. While I won't ask any questions, a note telling me why you don't like the product only helps me make the product better.

How often do you ship?

Parts are usually stocked and ready to ship within 24 hours of your order. There are times when I may be backordered on a given part. I will let you know when you order if they are out of stock and when I expect more.

How do I get you money?

I accept checks, money orders, credit cards, and Paypal. The only way credit cards are accepted is through Paypal. Speaking of Paypal I will ship ONLY to verified Paypal addresses. Payments via check and money will be held until the tender clears the bank.

How do I place an order?

You can order through the shopping cart here (Paypal), or by sending a check/money order in the mail to me at:

What is your return policy?

If you are unsatisifed, order the wrong part, or need to return a product for whatever reason, I will happily take it back and refund your money, exchange the part, or provide a credit. Within 30 days from date of purchase, returns are not subject to a restocking fee. After 30 days, returns are subject to a 15% restocking fee. Parts need to be unmodified and in sellable condition. Please contact me in advance before returning a part.

What's the easiest way to contact you?

I prefer email. I check email several times a day so this is probably the fastest method of response. You can find me at sales@lsbilletworks.com.